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PayPal joins the police force to tackle piracy

It was announced in March that MasterCard and Visa would be withdrawing their payment services on websites which sell copyright infringing music. Since this move they have removed their payment...

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Ofcom put an end to rolling contracts for broadband and landline customers

Ofcom today published a statement confirming that they are amending their General Conditions to prohibit Automatically Renewable Contracts. The General Conditions are set by Ofcom (as regulator of the...

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Affected by the Vodafone price increase?

Hola amigos. It is I, Len Dastard, retired (and imaginary) Mexican lucha libre turned full time litigation executive. I have just spent two week on the streets of Tijuana helping the Policía Federal...

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Len Dastard reports – Government attempt to consolidate consumer protection...

Día bueno, hermanos y hermanas. The last couple of weeks I have spoilt you with consumer news. I mean, you may remember that we had news of Ofcom putting an end to rolling contracts for broadband which...

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Len Dastard takes a look at the Visa Chargeback scheme

Despite it being around for a few years not many people know about the Visa Chargeback scheme. I have had many people say that they have asked their bank whether such a scheme exists just to be greeted...

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Len Dastards takes a look at the law and trolling

Hola amigos! It is I, Len Dastard – El Bastardo, Murderer of Dreams. For those of you who do not know, I am a full Litigation Executive and imaginary retired Mexican wrestler. Quite the story, eh....

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Len Dastard reports – New EU Consumer Rights Directive receives final approval

Escuche arriba, hermosas personas! It is I, Len Dastard, full time litigation executive and part time pretend lucha libre! I get my kicks from assisting the fearless consumer. There is nothing that Len...

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Len Dastard looks at the updated OFT Guidance for “debt collectors”

Hola amigos. It is I, Len Dastard, real life litigation executive with a fictional wrestling alter-ego. I won’t lie to you; it was quite a heavy weekend on the Coctel Adelitas so today I need to rest...

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GAME again deny selling used games as new…

Hola amigos! It is I, Len Dastard, real life litigation executive with a fictional wrestling alter-ego. Its been a couple of weeks but I have returned. It won’t be quite as dramatic as my return to the...

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High Court orders solicitor slagging site to close for good…

In what may be seen as a win for the legal profession and a loss for the general public, the High Court have finally decided to order the closure of the legal review website Solicitors from Hell. Site...

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Finally, disgraced lawyer Andrew Crossley is dealt with by the Solicitors...

..double fist pump for justice.. The lawyer that brought shame on the legal profession by sending speculative letters to “illegal file sharers” has finally been sentenced by the Solicitors Disciplinary...

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Why don’t retailers have to honour misprices?

Hola amigos! It is I, Len Dastard, full time litigation executive and part time pretend lucha libre! I get my kicks from assisting the fearless consumer. There is nothing that Len wouldn’t do for you....

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Your consumer guide to buying goods and services

Buenos días to you, my sacos vacíos de la felicidad. It is I, Len Dastard, full time litigation executive and masked consumer champion back to fight for you. Consider this to be as triumphant a return...

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Issuing a money claim? Remember to now send it to Salford…

Escuche arriba, hermosas personas! It is I, Len Dastard, full time litigation executive and part time pretend lucha libre! You know that by now, of course. You don’t? I suggest you get out of my sight...

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Comet are at it again with misleading price reductions…

It was only late last year that Comet had some advertisements banned by the ASA (Advertising Standards Authority) for misleading customers over alleged discounts and in particular listing retail prices...

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